Summary
F-Secure Anti-Virus may detect certain bitmap images that are dropped by a malicious program as "Trojan.Agent.ANWQ".
Removal
Based on the settings of your F-Secure security product, it will either move the file to the quarantine where it cannot spread or cause harm, or remove it.
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
Check for the latest database updates
First, check if your F-Secure security program is using the latest updates, then try scanning the file again.
Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
Note: If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note: You need administrative rights to change the settings.
Technical Details
The presence of this bitmap image on the hard disk usually indicates that the system is infected by a malware.
Action Needed
If you receive a "Trojan.Agent.ANWQ" alert from an F-Secure product, it is recommended to perform a full system scan immediately and:
- If a known malware is found Allow the product to disinfect or quarantine it. The bitmap file may be deleted or quarantined as well.
- If no malware is found This detection may be a False Positive. Please report a False Positive to F-Secure Security Labs.
Reporting a False Positive
A False Positive sample can be reported via the Submit A Sample (SAS) page at:
Note:Please log in to SAS to send the sample directly to our Security Lab. During the submission, select the detected bitmap file as the Sample File and set the Sample Type to"false positive". Please also include a description of the incident in the Message field.
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