Summary
Trojan-Downloader.Win32.Inservice.gi is a trojan that downloads and executes three files from the web.
Removal
Based on the settings of your F-Secure security product, it will either move the file to the quarantine where it cannot spread or cause harm, or remove it.
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
Check for the latest database updates
First, check if your F-Secure security program is using the latest updates, then try scanning the file again.
Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
Note: If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note: You need administrative rights to change the settings.
Technical Details
The trojan downloader's file is 13824 bytes long PE executable. It has not been packed by any executable compressor.
It contains a small script engine that the trojan uses to execute a script embedded in the trojan body. The script downloads three files from the domain 'ddl-help.info'. We have reported the abuse to the ISP hosting the website.
The files are stored into the following locations:
%TEMP%/mute[randomnumber].exe %TEMP%/volume[randomnumber].exe %TEMP%/bass[randomnumber].exe
For example:
C:\Documents and Settings\user\Local Settings\Temp\mute41.exe
The downloaded files are detected as 'Trojan-Downloader.Win32.Centim.ao', 'Trojan-Downloader.Win32.Agent.mz' and 'Trojan-Dropper.Win32.Agent.jw'.
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