Summary
QPlus.A is a tool that runs silently in the background, gathering device information and later forwarding it to a remote server.
Removal
You can set the F-Secure app to scan your device for viruses and other threats automatically. Once the app has completed its scan of the files on your device, you may assess any detected file or files and opt to remove it.
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
Check for the latest database updates
First, check if your F-Secure security program is using the latest updates, then try scanning the file again.
Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
Note: If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note: You need administrative rights to change the settings.
Technical Details
QPlus.A is a tool that gathers information from the device it was installed on. It runs silently in the background, and cannot be seen on the list of applications. Its presence however, becomes visible when looking into application management.
When monitoring a device, QPlus.A runs as a service in the background. It monitors and collects the following information, which is later sent to a proxy mail server:
- Call logs
- SMS messages
- Instant Messenger chat history
QPlus.A runs as a service in the background
While apps with this behavior may be legitimately used by the device's authorized user, they are classified by security programs as riskware because in the hands of unauthorized users, they can also be used to cause damage to the user's data or the device.
If you are confident that you are aware of the risks involved in using the app and consent to its use, you may choose to keep the app installed on your device.
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User guides
Check the user guide for instructions.
Contact Support
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Submit a Sample
Submit a file or URL for analysis.