Setup guide

Setting up the SENSE network and protecting your first device

1. Download the SENSE app onto the phone or tablet that you want to use to control your secure SENSE network.

Download on the Google Play Store Download on the App Store

2. Pair your device with the SENSE router.

3. Use the app to create your secure SENSE network.

Once you have installed the app and paired it with the SENSE router, you have full control of the SENSE router. This means that you can change the settings and monitor the status of the whole network.

Options for connecting SENSE

Modem or router + SENSE (wired)

Ensure that your old router is connected to the internet. Follow the instructions in the SENSE app until it is time to choose a connection. Choose the cable option and connect SENSE to the internet using an Ethernet cable.

a. Connect the Ethernet cable to the WAN port (the lower blue port).
b. Connect the other end to your modem or router.

Follow the instructions in the SENSE app to create a secure network. After creating the SENSE secure network, connect your devices to it via WiFi or cable.

WiFi router + SENSE (wired)

Ensure that your old WiFi router is connected to the internet. Follow the instructions in the SENSE app until it is time to choose a connection. Choose the cable option and connect SENSE to the internet using an Ethernet cable.

a. Connect the Ethernet cable to the WAN port (the lower blue port).
b. Connect the other end to your modem or router.

Follow the instructions in the SENSE app to create a secure network. After creating the secure SENSE network, connect your devices to it via WiFi or cable.

WiFi router + SENSE (wireless)

Ensure that your old WiFi router is connected to the internet. Follow the instructions in the SENSE app until it is time to choose a connection. Choose the WiFi option and connect SENSE to the internet using your home WiFi network.

a. In the SENSE app, select your existing home network from the list available in your device screen.
b. When prompted, enter the password for your home network.
c. The SENSE router will be connected to the internet.

Follow the instructions in the SENSE app to create a secure network. After creating the secure SENSE network, connect your devices to it via WiFi or cable.

Wall Ethernet socket + SENSE

Ensure that you are connected to the internet through a wall Ethernet socket. Follow the instructions in the SENSE app until it is time to choose a connection. Choose the cable option and connect SENSE to the internet using an Ethernet cable.

a. Connect the Ethernet cable to the WAN port (the lower blue port).
b. Connect the other end to your wall Ethernet socket.

Follow the instructions in the SENSE app to create a secure network. After creating the secure SENSE network, connect your devices to it via WiFi or cable.

Protecting all your connected devices

1. Disconnect each device from your old home network, and connect them to your new secure SENSE network.

2. Choose to forget your old WiFi network on your devices.

3. After setting up your SENSE network, be sure to install the SENSE app onto all supported devices for maximum protection.

Android, iOS: Download the F-Secure SENSE app from the App Store or Google Play.

Windows, macOS: Connect your device to the SENSE network, navigate your browser to http://sense.router and follow the instructions.

Understanding the SENSE router's display

Pulsing squares

Pulsing squares indicate that SENSE is ready for pairing. Press the blue button on the back of the SENSE router to continue the pairing process. 

Plus sign

The plus sign means that an action has been completed. No action needed. Get ready for the next step.

Exclamation point

SENSE has encountered an issue. Check the SENSE app for further information.

Time

When the time is displayed, you are online and protected. Enjoy!

SENSE support

For step-by-step instructions on setting up F-Secure SENSE, download the Quick Guide.

For technical questions or further information, visit our SENSE or general support pages.