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Service hours are shown in local time and are subject to change. Closed on public holidays.
Note: During this COVID-19 pandemic, we are temporarily reducing Customer Service operating hours in some locations. Please refer to the table below for the latest details on our operating hours. Affected locations are indicated by ^.
| Country | Language | Service hours | Phone number |
|---|---|---|---|
| Asia/Pacific (Malaysia) | English | Mon-Fri 9-18 | +60 3 9212 6685 |
| Australia | English | Mon-Fri 9-18 | +61 1300 298 146 |
| Belgium | French and Dutch | Mon-Fri 9-18 | +32 (0) 2 320 15 47 |
| ^ Denmark | Danish | Mon-Fri 8-17* | +45 89 87 44 95 |
| Finland | Finnish and English | Mon-Fri 8-18* | +358 (0) 9 4245 4493 |
| France | French | Mon-Fri 9-18 | +33 (0) 1 86 65 39 84 |
| Germany | German | Mon-Fri 8-18 | +49 (0) 89 380 387 55 |
| Hong Kong | English | Mon-Fri 9-18 | +852 5808 4636 |
| Italy | Italian | Mon-Fri 9-18 | +39 02 94758 152 |
| Japan | Japanese | Mon-Fri 9:30-17:30 | +81 (0) 3 4588 5437 |
| Netherlands | Dutch | Mon-Fri 9-18 | +31 (0) 20 241 68 84 |
| ^ Norway | Norwegian | Mon-Fri 8-17* | +47 23 96 19 12 |
| Poland | Polish | Mon-Fri 9-18 | +48 22 307 24 17 |
| ^ Sweden | Swedish | Mon-Fri 8-17* | +46 (0) 8-446 812 53 |
| Switzerland | German, French, and Italian | Mon-Fri 9-18 | +41 (0) 81 588 03 49 |
| United Kingdom | English | Mon-Fri 9-18 | +44 (0) 20 3936 1490 |
| United States and Canada | English | Mon-Fri 9-18 | +1 866 476 0216 |
| All other countries | English | Mon-Fri 8-18 EET | +358 9 4245 4493 |
*Closed on public holidays in Finland.
