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Service hours are shown in local time and are subject to change. Closed on public holidays.

Note: During this COVID-19 pandemic, we are temporarily reducing Customer Service operating hours in some locations. Please refer to the table below for the latest details on our operating hours. Affected locations are indicated by ^.

Country Language Service hours Phone number
Asia/​Pacific (Malaysia) English Mon-Fri 9-18 +60 3 9212 6685
Australia English Mon-Fri 9-18 +61 1300 298 146
Belgium French and Dutch Mon-Fri 9-18 +32 (0) 2 320 15 47
^ Denmark Danish Mon-Fri 8-17* +45 89 87 44 95
Finland Finnish and English Mon-Fri 8-18* +358 (0) 9 4245 4493
France French Mon-Fri 9-18 +33 (0) 1 86 65 39 84
Germany German Mon-Fri 8-18 +49 (0) 89 380 387 55
Hong Kong English Mon-Fri 9-18 +852 5808 4636
Italy Italian Mon-Fri 9-18 +39 02 94758 152
Japan Japanese Mon-Fri 9:30-17:30 +81 (0) 3 4588 5437
Nether­lands Dutch Mon-Fri 9-18 +31 (0) 20 241 68 84
^ Norway Norwegian Mon-Fri 8-17* +47 23 96 19 12
Poland Polish Mon-Fri 9-18 +48 22 307 24 17
^ Sweden Swedish Mon-Fri 8-17* +46 (0) 8-446 812 53
Switzer­land German, French, and Italian Mon-Fri 9-18 +41 (0) 81 588 03 49
United Kingdom English Mon-Fri 9-18 +44 (0) 20 3936 1490
United States and Canada English Mon-Fri 9-18 +1 866 476 0216
All other countries English Mon-Fri 8-18 EET +358 9 4245 4493

 *Closed on public holidays in Finland.

 

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