Overview
The scammer impersonates a technical support worker or tech company.
Common scams that involve an impersonated technical support worker or tech company include 2.2.1 Virus/Malware Tech Support Scam and 2.2.2 Fake Invoice Reversal Scam and 2.1.9 Wrong Phone Delivered Scam.
The rationale for separating this impersonation type from the larger Business/NonProfit impersonation type is that this type is used specifically on a subset of scams involving technical topics that may also leverage Authority, Complexity, and Codes/Jargon as part of the deception. These scams work best on victims that are confused about technology.
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