Overview
The victim/buyer expects to buy a product that was posted for sale by an individual on a third-party hosted platform, app, mailing list, or website such as Facebook Marketplace, Instagram, Craigslist, eBay, Etsy, and many others.
How It Works
The scammer is a seller on an online marketplace who attempts to sell items that either do not exist, are never shipped, are vastly different than advertised, or are intentionally not refunded.
This class of scams also includes house rental scams, 'free giveaway, just pay shipping' scams such as free laptops for students in need, or parents who are punishing their child by giving away their gaming console, or free pianos. Also includes event ticket scams.
These scams are typically a front for advance fee schemes, holding fee schemes, or only pay shipping schemes.
For ticket scams, the tickets are usually counterfeit.
Related Articles
FTC Analysis shows consumers have lost millions to rental scams(FTC), 2025-12-22
People 18-29 were three times more likely to report losing money to a rental scam than other adults
Since 2020 consumers reported nearly 65,000 rental scams
Losses totaling about $65 million
Listed as a "top 10 scam of 2025" by Vermont Attorney General, VermontBiz January 12, 2026
Related Crime Schemes
A particular instance of this scam may embed one or more of these related schemes.
Advance Fee Scheme: In an advance fee scheme, the scammer asks for a small upfront fee in advance of providing a larger payout later. In reality, the larger payout never arrives.
Bait and Switch: A bait and switch is a scheme that makes a promise of one item but delivers a different, lesser-valued item.
Holding Fee: A scheme in which the victim is asked to pay a holding fee to reserve a product or to hold their spot. The fee is often unwarranted, never reimbursed, or does not lead to any advantage for the victim.
Only Pay Shipping: A scheme in which the victim is asked to pay shipping for otherwise 'free' products. The products are either not worth the inflated shipping cost, or they never arrive and the whole scheme was to get the victim to pay shipping costs for a non-existent product.
Victim Targeting Context
The scammer may use one or more of the following techniques to reach the victim.
Advertising: The scammer uses advertising (usually via an online marketplace) to passively reach the victim.
Social Engineering: Psychological Manipulations
The scammer may use one or more of these psychological techniques to accomplish the scam.
Celebrity: The scammer claims a celebrity endorsement in order to increase trust or interest from the victim.
Easy Money: The scammer promises easy money or makes appeals designed to leverage victim's greed.
Scarcity: The scammer claims there is only a limited number of opportunities for reaping the benefits from the scam.
Urgency: The scammer employs urgency to increase the likelihood that the victim will take action.
Social Engineering: Impersonation Techniques
The scammer may impersonate one or more of the following groups as part of the scam.
Business or NonProfit: The scammer impersonates a business or nonprofit.
Catfishing: The scammer creates a fictitious online profile or persona.
Celebrity: The scammer impersonates a celebrity.