Consumer online activity involving money has increased and cyber criminals are exploiting this trend.
Download the new F‑Secure whitepaper and find out what banks can do to help their customers with digital security.
Online shopping, banking and mobile payments have grown significantly since the pandemic began. Simultaneously, cyber crime and fraud related to personal finances, credit cards and bank accounts have spiraled. Consumers are increasingly concerned about their security and privacy – to the extent that they are changing their online behavior. Even the most tech-savvy consumers struggle with protecting all their devices.
Heightened concerns and security awareness have also increased consumers’ interest in and willingness to pay for security solutions. They perceive banks as trusted providers of security. Therefore, security makes a perfect candidate for new value-added services or loyalty programs for banks. Find out more in the new whitepaper.
Download the new F‑Secure research whitepaper for banks to learn more about consumers’ online security and privacy behavior and attitudes and how you can seize the new opportunities that have arisen.
F‑Secure’s four waves of consumer research between 2014 to 2021 cover 5 to 11 countries and include responses of over 27,000 consumers. This report summarizes the findings of our latest study conducted in June 2021 in Brazil, France, Germany, the UK, the USA, Mexico, the Netherlands, Sweden, and Japan (9 countries x 800 respondents – 7200 respondents), and compares those findings with those of our previous studies, conducted in 2015, 2018, and 2020.