Worm (Generic)

Threat description

Details

Category: Malware
Type: Worm
Platform: W32

Summary

A Generic Detection of a file that appears to have worm-like features or behavior.



Removal

Automatic action

Depending on the settings of your F-Secure security product, it will either automatically delete, quarantine or rename the suspect file, or ask you for a desired action.

If you suspect that a file contains harmful code, or that a program is performing harmful actions, you can send a sample of it to F-Secure Labs for analysis:

You may also refer to the following articles for more information:

Or Contact Support for further assistance.

Security programs will sometimes unintentionally identify a clean program or file as malicious if its code or behavior is similar to a known harmful program or file. This is known as a False Alarm or False Positive (FP).

For example, 'tmp.edb' and other '.edb' files stored at the location 'C:\WINDOWS\SoftwareDistribution\DataStore\Logs\' may be unintentionally detected as malicious by various security programs.

Checking for a fix

In most cases, a False Positive is fixed in a subsequent database release; updating your F-Secure security product to use the latest database is enough to resolve the issue. If you suspect a detected file may be a False Positive, you can check by first updating your F-Secure security product to use the latest detection database updates, then rescanning the suspect file.

Send a sample to F-Secure Labs

After checking, if you believe the file or program is still incorrectly detected, you can submit a sample of it to F-Secure Labs for analysis and correction:

Exclude a known safe file from further scanning

If you are positive that the suspect file is safe and you want to continue using it, you can exclude it from further scanning by the F-Secure security product:

You may also refer to the Knowledge Base on the F-Secure Community site for more assistance.

Also

Microsoft provides enterprise-level instructions for excluding files from scanning by antivirus software:

More scanning & removal options

More information on the scanning and removal options available in your F-Secure product can be found in the Help Center.

You may also refer to the Knowledge Base on the F-Secure Community site for more assistance.

Contact Support

F-Secure customers may request support online via the Request support or the Chat forms on our Home - Global site.

You may also refer to the Knowledge Base on the F-Secure Community site for more assistance.



Technical Details

A worm that is identified by a detection using the format 'worm.gen.[variant]' indicates that the program was identified by a Generic Detection.

A worm is a standalone malicious program which uses computer or network resources to make complete copies of itself. It

This type of parasitic program is capable of replicating by sending copies of itself to new hosts (computers, servers, mobile devices, etc) over a network and other transferable media. There are numerous worm sub-types, which are defined by the platform or medium in which they propagate.






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