Summary
WM/Mentes is a Word macro virus. This virus activates when an infected document is opened. Then it infects the global template and every document opened thereafter.
Removal
Based on the settings of your F-Secure security product, it will either move the file to the quarantine where it cannot spread or cause harm, or remove it.
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
- Check for the latest database updates
First check if your F-Secure security program is using the latest updates, then try scanning the file again.
- Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
Note: If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
- Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note: You need administrative rights to change the settings.
Technical Details
When a document is closed, the appends the name and path of the active document, date, time and the contents of the document to a file "C:\Login.sys". The file is created if it does not exist.
Then the virus attempts to connect "\\HS_WORK\COMMON\STUDIENT\TEMP" network resource. If the connection is established, the virus moves the "C:\Logo.sys" file to first logical drive starting from "D:", where it can write. The file is renamed to "Archive.a##", where "##" represents a number between 10 and 50.
The virus replaces the "Tools/Macros" menu with a message box:
Macro function is not installed.
More Support
Community
Ask questions in our Community.
User guides
Check the user guide for instructions.
Contact Support
Chat with with or call an agent.
Submit a Sample
Submit a file or URL for analysis.