Summary
We received reports of F-Secure Anti-Virus alarming on a driver file used by the "USB Flash Memory Password Utility" as Rootkit.Win32.Agent.cj. The driver file name is u3shlpdr.sys and the false alarm occurred after the 2006-10-03_04 update. The problem was fixed in anti-virus database update 2006-10-06_01. We are very sorry for any possible inconvenience that this false alarm caused to our customers.
Removal
Based on the settings of your F-Secure security product, it will either move the file to the quarantine where it cannot spread or cause harm, or remove it.
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
- Check for the latest database updates
First check if your F-Secure security program is using the latest updates, then try scanning the file again.
- Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
Note: If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
- Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note: You need administrative rights to change the settings.
Technical Details
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