_1689

Classification

Malware

Virus

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Summary

_1689 may use a defined protocol to communicate depending on the application.

Automatic action

Based on the settings of your F-Secure security product, it will either move the file to the quarantine where it cannot spread or cause harm, or remove it.

Allow a blocked file to run or exclude a file from scanning

If you are aware of the risks involved in using the file and consent to its use, you may change the settings of your F-Secure security product to allow the file to run. You may also change the settings to exclude it from scanning.

Note You need administrative rights to change the settings.

Suspect a file is incorrectly detected (a False Positive)?

A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:

  • Check for the latest database updates

    First check if your F-Secure security program is using the latest detection database updates, then try scanning the file again.

  • Submit a sample

    After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.

    NOTE If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.

  • Exclude a file from further scanning

    If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.

    Note You need administrative rights to change the settings.

For more Support

Knowledge Base

Find the latest advice in our Community Knowledge Base.

User Guide

See the user guide for your product on the Help Center.

Contact Support

Chat with or call an expert
for help.

Submit a sample

Submit a file or URL for further analysis.

Technical Details

N/A