Removal using F-Secure Mobile Anti-Virus
If you feel you want to remove Flexispy from your device, you can do that by doing the following:
- Download F-Secure Mobile Anti-Virus and activate the Anti-Virus
- Scan the phone and remove any components of the malware
- Reboot the phone to remove memory resident components
After removing the F-Secure Mobile Anti-Virus, there will be remaining files from the spyware on the telephone. These files left on the phone are resource files, log files, etc. - files of non-functionality. These files can be removed manually with file exploring software such as FExplorer or something similar. Leaving these files on your phone does not harm the phone nor do they allow the spyware to function.
Here is a list of the files contained in the installation package that are installed on the phone, some of which you still see after removal:
These files are either on the c:\ or e:\ drive in the phone depending on where the Flexispy.B spyware was installed.
Suspect a file is incorrectly detected (a False Positive)?
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
Check for the latest database updates
First check if your F-Secure security program is using the latest detection database updates, then try scanning the file again.
Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
NOTE If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note You need administrative rights to change the settings.