This program delivers advertising content to the user. It is usually annoying but harmless, unless it is combined with spyware or trackware.

Automatic action

Based on the settings of your F-Secure security product, it may block the file from running, move it to the quarantine where it cannot spread or cause harm, or ask you to select an action.

Suspect a file is incorrectly detected (a False Positive)?

A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:

  • Check for the latest database updates

    First check if your F-Secure security program is using the latest detection database updates, then try scanning the file again.

  • Submit a sample

    After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.

    NOTE If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.

  • Exclude a file from further scanning

    If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.

    Note You need administrative rights to change the settings.

For more Support

Knowledge Base

Find the latest advice in our Community Knowledge Base.

User Guide

See the user guide for your product on the Help Center.

Contact Support

Chat with or call an expert for help.

Submit a sample

Submit a file or URL for further analysis.

Technical Details

This is the family description for the Iehlpr family of adware.


During installation, a DLL is dropped at:

  • %appdata%\Microsoft\[...]

Where [...] is a directory that varies depending on the variant.

The name of the dropped DLL file varies, and observed names are "UserData" and "IEHelper". The file name uses the following format:

  • IEHelper_****.dll

Where **** is a 4-digit number, such as 5057.

Once dropped, the DLL is registered as a Browser Helper Object (BHO) in Microsoft Internet Explorer.


When active, the program displays advertisements while the user is browsing. It will also attempt to connect to a remote server.

Network Connections

Attempts to connect to: