Disinfection
Automatic Disinfection Usually viruses infecting boot and executable files are automatically disinfected by F-Secure Anti-Virus (FSAV). In some cases, when automatic disinfection is not possible due to file corruption or overwriting virus, a user can select disinfection action by themself to make FSAV rename or delete an infected file. In some special cases, it is recommended to use specific disinfection tools provided by F-Secure. They can be downloaded from our web or ftp sites:
http://www.f-secure.com/download-purchase/tools.shtml ftp://ftp.f-secure.com/anti-virus/tools/ F-Secure Anti-Virus can be purchased from our web shop or from our authorized distributors. A trial version F-Secure Anti-Virus, limited to 30 days, can be downloaded from our website:
http://www.f-secure.com/download-purchase/ All the latest versions of FSAV can download anti-virus database updates automatically. However, these updates can be also be downloaded and installed manually from our web or ftp sites:
http://www.f-secure.com/download-purchase/updates.shtml Manual Disinfection It is not recommended to manually disinfect files and boot sectors from viruses as it can cause damage to a system and make it unbootable.
System Restore issue and file viruses If Windows ME or XP is used, it is recommended to disable System Restore features of these operating systems to prevent a computer from re-infection by an already removed malware. The fact is that, System Restore features of these operating systems might save an infected file into the special folder and copies it back to a hard drive every time it has been renamed or deleted by F-Secure Anti-Virus or by a user. Instructions on how to disable System Restore feature are here:
Windows ME:
http://www.europe.f-secure.com/v-descs/sfc_dis.shtml Windows XP:
http://www.europe.f-secure.com/v-descs/sfc_dis1.shtml It is recommended to re-enable System Restore after disinfection in order to restore stable system configuration in case any crash or incompatibility issue occurs.