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Trojan:W32/Ransom


Aliases:


Trojan:W32/Ransom
Trojan.Ransom

Malware
Trojan
W32

Summary

Trojan:W32/Ransom prevents users from accessing the infected machine's Desktop; it then demands payment, supposedly for either possession of illegal material or usage of illegal software.

For more information about ransomware, see Removing 'Police-themed' Ransomware.



Disinfection & Removal


Automatic Disinfection

Allow F-Secure Anti-Virus to disinfect the relevant files.


Manual Removal

Some Trojan:W32/Ransom variants require users to perform manual removal to completely remove the malware from the system:


For Windows XP systems

  • Restart the system in "Safe Mode with Command Prompt"
  • At the prompt, type in the commands below:
    • cd %windir%
    • dir twexx32.dll
  • If the file twexx32.dll is found, type in the commands below, otherwise jump to the next step:
    • copy twexx32.dll explorer.exe
    • copy twexx32.dll %windir%\system32\dllcache\explorer.exe
    • shutdown -r

    Note: When prompted, answer Yes to overwrite the file.

  • If the file twexx32.dll is not found, type in the commands below:
    • reg add "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon" /v Shell /d explorer.exe /f
    • shutdown -r

For Windows Vista and 7 systems

  • Restart the system in "Safe Mode with Command Prompt"
  • At the prompt, type the following command exactly as it appears, then press Enter:
    • regedit
  • Browse for HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run
  • Find registry key with value such as c:\users\>username<\appdata\roaming\>random letters<.exe
  • Delete the registry key
  • Close the Registry Editor, go back to the command prompt and
    • shutdown -r

For more information, see Removing 'Police-themed' Ransomware.

For more general information on disinfection, please see Removal Instructions.



Technical Details

Trojan:W32/Ransom is considered ransomware as it prevents normal usage of the infected machine and demands monetary payment supposedly to restore normal use. The malware has been reported to target users in a number of European countries, most notably Germany, France, Spain and Finland. This malware was also covered in our Labs Weblog blogpost:

Multiple variants of this trojan have been found thus far. The variants are also detected by a number of Generic Detections, based on its behavioral characteristics.

Note: for specific variants, users may need to perform manual removal in order to completely remove the trojan. See Disinfection above for further details.


Activity

On execution, the trojan moves the legitimate file '\explorer.exe' to a variable location, with the name '\twexx32.dll', then saves a copy of itself to the original '\explorer.exe' location.

The trojan then makes its ransom demand by displaying language-specific images appropriate to the user's locale, determining which image should be displayed by a geolocation query. Screenshots of some of the images displayed by the trojan are shown below. English translations of the German and French warning texts are also provided below.

Needless to say, though these warnings claim to be from the German 'Bundespolizei', the French 'Gendarmerie Nationale' or the non-existent Finnish Information Networks Crime Unit 'Tietoverkkorikosten tutkinnan yksikki', they are fake.

Unfortunately, even if the user does accede to these demands, no fix is performed; the computer remains inaccessible. Instead, users may use an antivirus product to remove the trojan from their machine.


Image 1: Trojan:W32/Ransom's German-targeted demand

click for larger view

http://www.f-secure.com/virus-info/v-pics/trojan_w32_ransom_de.PNG


English translation of German text:

Attention! Your Computer was locked !!!

When checking the authenticity of Windows it was noticed that there is
non-licensed software installed on your computer!
The Microsoft corperation explicitly forbids the use of unlicensed software.
 
your personal data: (IP, browser, OS, country, city, ISP) 
 
The use of unlicensed software is illegal in germany and will be prosecuted!
 
--------------- 
 
To unlock your computer you have to pay the license fee for your software
within 24 hours!
The total amount for the license is 100 Euro!
If you do not pay all data will be deleted from your computer and your
personal data will be transferred to the court. 

---------------- 

You have two options to pay for the license:

  • Instructions for payment via Ukash
  • Instructions for payment via paysafecard

Image 2: Trojan:W32/Ransom's French-targeted demand

http://www.f-secure.com/virus-info/v-pics/trojan_w32_ransom_fr.PNG

click for larger view


English translation of French text:

Attention, your computer has been blocked due to French law violations.

The following Illegal activities were detected:

1- Intent to create and distribute pornography containing minors.
2- Spam
3- Use of illegal software
4- Illegal file sharing

To unblock your computer you must pay 200E within the next 3 days, If you do
not pay  within the given timeframe we will confiscate your pc and you will
be faced with criminal charges.

You can pay the fine with the help of Ukash or paysafecard vouchers.
Purchase a 200E voucher then open the tab "payer amende" fill in the form
then validate the vouchers and proceed to clique the "payer amende" button.
You may also send a email cheque/payment to amende@mail.com. Your computer
will be unblocked within 24 hrs.

After the unlocking we recommend the following:

- Delete all the illegal files on your computer(multimedia)
- Delete all illegal software
- Install an Anti-virus software
- Scan your computer


Image 3: Trojan:W32/Ransom's Finnish-targeted demand

Image: Poliisi







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