Allow F-Secure Anti-Virus to disinfect the relevant files.
For more general information on disinfection, please see Removal Instructions.
Various trojans may compromise system security by forwarding authentication information (logins and passwords, credit card numbers, etc.) to malicious parties. It is therefore very important to change all authentication details after disinfection, to protect against further misuse.
If your credit card number has been stolen or your bank account information has been compromised, it is recommended to contact your credit card company or bank for help.
Data theft may be legally classified as serious abuse in your jurisdiction; you may wish to contact the local cybercrime authorities for investigation. In this case, do not perform any disinfection actions on your computer before it is inspected by the authorities.
When searching our Virus Descriptions database for a specific program (e.g., Trojan-Spy:W32/Example.A), you may be directed to this page if the overview below sufficiently describes the program.
Alternatively, you may be directed to this page if no description matching that specific query is currently available. You can submit a sample of the suspect file to our Response Lab for further analysis via:
A Trojan-Spy is a type of trojan with a wide range of capabilities, including performing keylogging, monitoring processes on the computer and stealing data from files saved on the machine.
A Trojan-Spy will searches for specific files or data on an infected computer, which can be forwarded to, or retrieved by, the attacker. The type of information sought varies: some trojans try to locate 'key' files that contain authentication information for certain programs or services; others steal the serial numbers of software installed on an infected system.