Disinfection
Special Disinfection Utility
F-Secure provides the Swentool utility program for disinfection. The tool and disinfection instructions are available at:
- ftp://ftp.europe.f-secure.com/anti-virus/tools/swentool.zip
- ftp://ftp.europe.f-secure.com/anti-virus/tools/swentool.txt
- ftp://ftp.europe.f-secure.com/anti-virus/tools/swentool.com
Please make sure you read the SWENTOOL.TXT file before using the disinfection tool.
Please note that the tool will only disinfect local infection of Swen worm. It will not disinfect your e-mail databases from infected messages. You will have to delete all infected messages manually and then compact the database to permanently destroy the deleted data.
Troubleshooting
In some cases, when Swen executable is deleted or renamed by an anti-virus program without fixing the Registry, it becomes impossible to run executable files on a computer. This happens because Windows can't find the file associated with executables (in our case - Swen's file) on a hard disk. If you have such a problem, please download the following file:
- ftp://ftp.europe.f-secure.com/anti-virus/tools/swenfix.exe OR
- ftp://ftp.europe.f-secure.com/anti-virus/tools/swentool.zip
Then rename the SWENFIX.EXE file with the name of deleted Swen's executable (that Windows asks for) and copy that file to Windows folder. After that you will be able to run the SWENTOOL.COM file to disinfect your computer.
It should be noted that when the Swen's executable file is deleted or renamed manually or by an anti-virus program, the SWENTOOL will not start to scan all your hard disks automatically - it will show 'Nothing to clean' message.
To make the tool scan all available hard disks you will have to run it with /SCANFILES command line option. To do this please follow these instructions:
1. Click 'Start' button, select 'Run' option.
2. In the appeared dialog box type the following:
swentool /scanfiles
3. Press 'Enter' to run the tool.
If your SWENTOOL.COM file is not found, you will have to specify the path to it in the command line:
:\ \swentool /scanfiles
The
and are the names of the drive and folder where the SWENTOOL.COM file was downloaded and saved, for example if you put the tool to 'c:\temp' folder, the command line will look like this:
c:\temp\swentool /scanfiles
After the SWENTOOL finishes scanning your hard disk, it is recommended to restart your computer. After restart your computer should be clean.