Threat Description

Trojan:​SymbOS/Romride

Details

Aliases: Trojan:​SymbOS/Romride
Category: Malware
Type: Trojan
Platform: SymbOS

Summary



Also known as a trojan horse program, this is a deceptive program that performs additional actions without the user's knowledge or permission. It does not replicate.



Removal



CAUTION! this method will remove all data on the device including calendar and phone numbers:

  • Power off the phone
  • Hold the following three buttons down - "answer call" + "*" + "3"
  • Keep holding down the buttons and power on the phone
  • Depending on the model, you will either get text that reads "formatting" or a start-up dialog that asks for the initial phone settings
  • Your phone is now formatted and can be used again


Technical Details



Trojan:SymbOS/Romride is a family of trojans that install malfunctioning system configuration components on the device. When the affected device is started, the phone may fail to complete startup.

Different effects may also be seen based on the version of ROM software installed on the device.

Representative examples of variants in the Romride family include:

Note

If the phone has been rebooted and will not start again, it can be recovered with a hard format key code that is entered in the phone at boot.






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