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Support services

Advanced Business Support

Our Advanced support package enhances our core support significantly, while still offering all the services in our Standard package. It offers additional features and services that guarantee faster, more flexible and more comprehensive support for your business.

On the Advanced level, your contacts are forwarded straight to technical support, bypassing conventional levels. This ensures a more timely response and faster resolution times. You also have the option of getting a callback for all issues upon request.

Additionally, you will receive a yearly in-depth service review from our technical support personnel. The review provides you with incident and status reports that highlight important past events and provide insights into increasing system stability, security and performance.

 

 


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