F-Secure's Community Manager, Ania, asked Mikko and I to take part in a Q&A week. And so, this week, from December 5th to the 9th, we'll be answering questions in our Community forums.
Disclaimer: December 6th is Finland's Independence Day… so, it's a day off. (Give us an extra day to reply.)
Please direct tech support questions to support threads. The Q&A is for security or research related topics, and there are lots of other guys and locations within Community to deal with support issues.
Though, some non-security related questions are okay.
Example question: what's it like living in Finland during the month of December? Sean's answer: it's like suffering a month of jet lag (because there's so little sunlight).