Security programs will sometimes unintentionally identify a clean program or file as malicious if its code or behavior is similar to a known harmful program or file. This is known as a False Positive. In most cases, a False Positive is fixed in a subsequent database release.
Usually, updating your F-Secure security product to use the latest database is enough to resolve the issue. You can check by first updating your F-Secure security product to use the latest detection database updates, then rescanning the file.
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it to F-Secure Labs for re-analysis.
NOTE If the file was moved to quarantine, you will need to first collect the file from quarantine before you can submit it.
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Find the latest advice in our Community Knowledge Base.
See the manual for your F-Secure product on the Help Center.
Submit a file or URL for further analysis.
A trojan-spy is a type of trojan with a wide range of capabilities, including performing keylogging, monitoring processes on the computer and stealing data from files saved on the machine.
Attackers often distribute trojan-spies as part of the payload of another harmful program, such as a trojan-dropper, which silently drops and installs the trojan-spy on a device.
They may also be distributed as disguised files attached to emails. In these cases, the attackers rely on social engineering to trick users into opening the attached files, which then silently installs the trojan-spy.
Some trojans (particularly on the Android platform) are actually copies of legitimate apps that have been repackaged or trojanized to include harmful components. These are often distributed using the same (or very similar) names and designs as popular programs, to increase the chances that users will mistake the trojan for the legitimate app and install it instead.
Once installed, a trojan-spy will search for specific files or data on the machine. The type of information sought varies depending on the attackers' interests, and can include:
Once the desired information is found, the trojan-spy may either copy the files and send the data to a remote server where it can be retrieved by the attacker. Alternatively, the trojan-spy may save the information to a file or folder on the machine itself, which the attacker may retrieve in the future by another method.