Disinfection of Exploits
Exploits are used by malicious programs, so please refer to disinfection of these malicious programs (worms, trojans, backdoors) for more information. In some cases Exploits (for example IFrame exploit) can be detected in email files stored on a hard drive. In such a case it is recommended to delete those files.
It is very important to have all the security patches for your operating system to prevent security breaches and infections resulted from the use of exploits. Please keep your operating system updated with the latest security patches released by its manufacturer.
In some cases F-Secure Anti-Virus might not disinfect a system automatically. In this case please visit our Support pages:
Suspect a file is incorrectly detected (a False Positive)?
A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:
Check for the latest database updates
First check if your F-Secure security program is using the latest detection database updates, then try scanning the file again.
Submit a sample
After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.
NOTE If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.
Exclude a file from further scanning
If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.
Note You need administrative rights to change the settings.