Trojan:SymbOS/Singlejump.H

Disinfection with two Series 60 phones

For full disinfection of Singlejump.H you need help of another Series 60 phone that is not infected with the trojan, and clean memory card on that phone.

Download F-Skulls tool from ftp://ftp.f-secure.com/anti-virus/tools/f-skulls.zip or directly with phone http://www.europe.f-secure.com/tools/f-skulls.sis

• Install F-Skulls.sis into clean phones memory card with a clean phone
• Put the memory card with F-Skulls into infected phone
• Start up the infected phone. The application menu should work now
• Go to application manager and uninstall the SIS file in which you installed the skulls variant
• Download and install F-Secure Mobile Anti-Virus to remove any Cabir variants from http://www.europe.f-secure.com/estore/avmobile.shtml or with mobile from http://mobile.f-secure.com
• Insert the infected memory card into the phone and remove installed files

Disinfection for the cases when phone is already rebooted and doesn't work properly

CAUTION This method will remove all data on the device, including calendar and phone numbers

• Power off the phone
• Hold following three buttons down "answer call" + "*" + "3"
• Keep holding the buttons and power on the phone
• Depending on the model, you either get text "formatting" or start-up dialog that asks for initial phone settings
• Your phone is now formatted and can be used again