Trackware

Classification

PUA

Trackware

W32

trackware

Summary

This program secretly monitors user behavior or gathers confidential information, then forwards the information to a third party.

Removal

Automatic action

Once detected, the F-Secure security product will automatically block it from running and prompt you for a desired action.

Suspect a file is incorrectly detected (a False Positive)?

A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:

  • Check for the latest database updates

    First check if your F-Secure security program is using the latest detection database updates, then try scanning the file again.

  • Submit a sample

    After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.

    NOTE If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.

  • Exclude a file from further scanning

    If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.

    Note You need administrative rights to change the settings.

Find out more

Knowledge Base

Find the latest advice in our Community Knowledge Base.

User Guide

See the user guide for your product on the Help Center.

Contact Support

Chat with or call an expert for help.

Submit a sample

Submit a file or URL for further analysis.

Technical Details

Trackware can monitor and record the user's actions on the device where the program is installed. The information gathered can sometimes involve confidential and/or personally identifiable details, such as account log-in names, passwords or other sensitive data.

Once gathered, the collected information may be forwarded to a remote server. This type of information gathering may be objectionable if the user is unaware it is happening and/or has not authorized it.

Trackware is most commonly associated with programs dealing with advertising (adware). They are also often distributed bundled together with other, legitimate programs.