Application:OSX/GT32SupportGeeks

Classification

PUA

Application

OSX

osx/gt32supportgeeks.[variant], Application.MAC.AMCleaner.[variant]

Summary

Application:OSX/GT32SupportGeeks identifies applications that can provide useful functions, but may also use resources on the computer in an undesirable manner.

Automatic action

F-Secure security products will automatically block it from running.

Exclude file from scanning

If you are certain that you trust the application, you may instruct the F-Secure security product to exclude it from scanning.

Note You must have administrative rights to exclude a blocked file from scanning.

Suspect a file is incorrectly detected (a False Positive)?

A False Positive is when a file is incorrectly detected as harmful, usually because its code or behavior resembles known harmful programs. A False Positive will usually be fixed in a subsequent database update without any action needed on your part. If you wish, you may also:

  • Check for the latest database updates

    First check if your F-Secure security program is using the latest detection database updates, then try scanning the file again.

  • Submit a sample

    After checking, if you still believe the file is incorrectly detected, you can submit a sample of it for re-analysis.

    NOTE If the file was moved to quarantine, you need to collect the file from quarantine before you can submit it.

  • Exclude a file from further scanning

    If you are certain that the file is safe and want to continue using it, you can exclude it from further scanning by the F-Secure security product.

    Note You need administrative rights to change the settings.

For more Support

Knowledge Base

Find the latest advice in our Community Knowledge Base.

User Guide

See the user guide for your product on the Help Center.

Contact Support

Chat with or call an expert for help.

Submit a sample

Submit a file or URL for further analysis.

Technical Details

Application:OSX/GT32SupportGeeks identifies applications that can provide useful functions, but may also use resources on the computer in an undesirable manner.

Depending on the actions such applications perform, they may also be categorized as either an Potentially Unwanted Application or Unwanted Application.