A Technical Service Manager is an expert assigned to your organization who acts as your advocate at F-Secure. With this service, you get access to ongoing advice from someone who understands your business environment and can help with all support-related issues and escalations involving your F-Secure environment.
Your Technical Service Manager provides up-to-date information about service usage and support experience, as well as insight into upcoming product releases that matter to your organization. Regular meetings and yearly business reviews ensure you stay up to date, making your F-Secure deployment decisions easier and more accurate.