Contact support
If you have bought your license from an F-Secure partner or reseller, please contact the customer support of your partner or reseller for assistance.
NOTE: During this COVID-19 pandemic, we are temporarily reducing the Customer Service operating hours in some locations. Please refer to the table below for the latest details on our operating hours. Affected locations are indicated by ^.
Call F-Secure Support
Service hours are shown in local time and are subject to change. Closed on public holidays.
*) Closed on public holidays in Finland.
Note: If you are using any of our consumer products (F-Secure SAFE, Internet Security, Key, Freedome or Anti-Virus), please use the consumer support number.
| Country | Language | Service hours | Phone number |
|---|---|---|---|
| Asia/Pacific (Malaysia) | English | Mon-Fri 9-18 |
+60 3 9212 6685 |
| Australia | English | Mon-Fri 9-20 EDT | +61 1300 298 146 |
| ^Denmark | Danish | Mon-Fri 8-16 *) | +45 89 87 50 34 |
| ^Finland | Finnish, Swedish, and English | Mon-Fri 9-17 *) | +358 (0) 9 4245 4503 |
| France | French | Mon-Fri 9-18 | +33 (0) 1 86 65 39 83 |
| Germany | German | Mon-Fri 8-17 |
+49 (0) 89 38038864 |
| Hong Kong | English | Mon-Fri 9-18 | +852 5808 4636 |
| Italy | Italian | Mon-Fri 9-18 | +39 02 94758 153 |
| Japan | Japanese | Mon-Fri 9:30-17:30 | +81 034 5776112 |
| ^Norway | Norwegian | Mon-Fri 8-16 *) |
+47 23 96 19 13 |
| Poland | Polish | Mon-Fri 9-18 | +48 22 104 44 18 |
| ^Sweden | Swedish | Mon-Fri 8-16 *) |
+46 (0) 8 446 812 25 |
| United Kingdom | English | Mon-Fri 9-18 | +44 (0) 20 3868 9151 |
| United States and Canada | English | Mon-Fri 7am-5pm PST | +1 (866) 448 7487 |
| ^All other countries | English | Mon-Fri 9-18 EET | +358 9 4245 4503 |