Contact support

If you have bought your license from an F-Secure partner or reseller, please contact the customer support of your partner or reseller for assistance.

NOTE:

During this COVID-19 pandemic, we are temporarily reducing the Customer Service operating hours in some locations. 

Please refer to the table below for the latest details on our operating hours. Affected locations are indicated by ^.

Call F-Secure Support

Service hours are shown in local time and are subject to change. Closed on public holidays.

*) Closed on public holidays in Finland.

Note: If you are using any of our consumer products (F-Secure SAFE, Internet Security, Key, Freedome or Anti-Virus), please use the consumer support number.

 

Country Language Service hours Phone number
United Kingdom English Mon-Fri 9-18 +44 (0) 20 3868 9151
United States and Canada English Mon-Fri 7am-5pm PST +1 (866) 448 7487
Asia/Pacific (Malaysia) English Mon-Fri 9-18 +60 3 9212 6685
Australia English Mon-Fri 9-20 EDT +61 1300 298 146
^Denmark Danish Mon-Fri 8-17 *) +45 89 87 50 34
^Finland Finnish, Swedish, and English Mon-Fri 9-18 *) +358 (0) 9 4245 4503
France French Mon-Fri 9-18  +33 (0) 1 86 65 39 83
Germany German Mon-Fri 8-17 +49 (0) 89 38038864
Hong Kong English Mon-Fri 9-18 +852 5808 4636
Italy Italian Mon-Fri 9-18 +39 02 94758 153
Japan Japanese Mon-Fri 9:30-17:30 +81 034 5776112
^Norway Norwegian Mon-Fri 8-17 *) +47 23 96 19 13
^Sweden Swedish Mon-Fri 8-17 *) +46 (0) 8 446 812 25
^All other countries  English Mon-Fri 9-18 EET +358 9 4245 4503

 

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