“The world is changing around us, so we have changed everything,” said F-Secure’s Head of Global Channel Operations Elena Zykova, when introducing F-Secure Elements, our all-in-one cyber security platform at our annual partner event Species.
We have adapted our pricing model, our billing model, our solutions, almost every aspect of how we do business to meet the needs of partners and end customers in the new world. The only thing that hasn’t changed is the need for partnership and cooperation, which is why we put those values at the heart of the new platform.
Cyber security is a 24/7 job and it’s too big and complex for any of us to do alone.
Everyone has a role to play in securing the businesses of the future and F-Secure Elements is designed to help every party fulfill their responsibilities.
So how do we see the overarching responsibilities of each party? The responsibility starts with the end-customer taking their security seriously and investing the appropriate time and resources in acquiring the appropriate defenses. After that, the majority of responsibility is split between vendors like us and their partners.
But we see our responsibility as broader than that. We want to empower our partners every step of the way with not just the technology and services, but also the expertise and support they need. “We are very human, we want to really build the relationship and have skin in the game from both sides,” said F-Secure’s Zykova.
Right now this commitment means working together with our partners to build services. 65% of companies already use some services as part of their security-mix, and in the future we think this will be 100%, as no organization will be capable of handling everything themselves.
F-Secure Elements lets partners build and manage services more efficiently, by putting everything into a single console. But we also provide incidence response training and for the hardest cases our partners have the option to Elevate to F-Secure, to bring in our most experienced experts for support.
Here are three concrete ways that F-Secure Elements has been purpose-built to support partners build managed services:
Our responsibilities will continue to change evolve as companies find the right security mix over the coming years, but one thing we are sure of is that all parties will continue to play a role. Together we are the solution.