Request support

To submit your support request, please fill in the form below.

Your request may be dealt with faster if you create and attach a file called FSDIAG to it. This file provides us vital information about your system.

Create and send an FSDIAG file




Please ensure the e-mail address is correct so we can contact you when needed.





To submit a file or URL for analysis, go to F-Secure Labs: Submit a Sample (SAS)
Note: Correspondence from the SAS is only available in English.

Note: Some web browsers cannot attach multiple files.

Total size of attached files should be under 100MB

Up to 10 files can be attached

Empty files will be discarded