Report

F-Secure Scam Intelligence and Impacts Report

Group of three professionals looking at the F-Secure Scam Intelligence and Impacts Report on one laptop
F-Secure
F-Secure
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Oct 7, 2024
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2 min read

Uncover critical insights into emerging consumer scam trends for service providers. Informed by F‑Secure threat intelligence experts, the Scam Intelligence and Impacts Report examines the US and global scam land­scape, offering actionable strategies for service providers to build customer trust in an era of rampant online deception and fraud.

How safe do consumers feel online?

Amidst the AI revolution, the global impact of scams has surged. Our 2024 consumer survey high­lights the prevalence of cyber crime today and under­scores a critical issue: increasing concerns about trust and safety online are significantly impacting consumers’ digital experiences. This chapter reveals:

  • How consumer trust in 2024 compares to 2022

  • Which online activities make consumers feel most vulnerable

  • Opportunities for service providers to offer a sense of security

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'How safe to consumers feel online?' page from report

Restoring consumer trust in the scam pandemic

F-Secure President and CEO, Timo Laaksonen, explores why consumer trust is in free­fall, the impacts this loss of trust has on service providers, and what businesses can do to rebuild it. This chapter will guide you through:

  • How to navigate the scam pandemic as a service provider

  • How to add value by building positive digital experiences

  • How providing a sense of security can restore consumer trust

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'Restoring consumer trust in the scam pandemic' page from report

F-Secure Scam Taxonomy: an A–Z of online scams

While new scams targeting bank accounts and personal data are frequently reported, many are simply old schemes repurposed with modern trends and techniques. That’s why we developed the F‑Secure Scam Taxonomy. In this chapter, we cover:

  • Methodology-based scams built around specific methods

  • Target-based scams designed with a certain target in mind

  • Platform-based scams relying on a particular platform

  • AI-based scams leveraging AI to exploit individuals

Download the report

'F-Secure Scam Taxonomy: an A-Z of online scams' page from report

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