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F-Secure Countercept
Outstanding Managed Detection and Response
Discover better security through true partnership
Exceptional people
No client has suffered a serious breach on our watch
We will protect you
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This is F-Secure Countercept
Effective detection & response
Countercept is a threat-driven service designed to be effective in the 'grey area' where legitimate activity masks malicious intent. We respond to incidents in minutes - and resolve most of them within hours.
Peacetime value
Countercept provides security insights that support continuous security posture improvement. We help you improve your security and meet compliance obligations.
True partnership
We act as an extension of your security team, giving you unmetered access to our experts, sharing our threat hunting expertise, addressing queries and helping your team develop.
“Excellent service on both technical and commercial sides. Extremely responsive to feedback. All technical challenges have been met. Feels like a great partnership in the cyber security world.”
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
“Impressed by the quality and level of knowledge within the F‑Secure as well as the collaboration with our internal team.”
- Security and Risk Management, Communications Industry
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
"I have a very close and interactive relationship which helps ensure that coverage, investigations and future roadmap developments are kept current and secured. The insights provided and their willingness to engage to help better analyse the data has proved exceptionally helpful to understanding our risks and remediations."
- Network Security Manager, Services industry
Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
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7 reasons why the probability of a high-impact cyber incident has never been higher
01
Criminals have industrialized
01
Criminal supply chains sell access as a service, and providers make it easy to get into the ransomware game.
02
Attackers now use nation state tools
02
Supports our unique approach of using using our offensively-trained threat hunters to defend networks.
03
The average cost of a data breach in 2020 was $3.86 million
03
That’s not counting the fines for data loss – Marriot and British Airways both faced $100 million fines for GDPR violations as the result of a breach.
04
It’s not just data that goes missing in a breach
04
40% of the cost of a data breach comes from loss of business.
05
Every organization is now a target
05
Attacks like that on Solarwinds compromise multiple organizations – in this case over 18,000 – creating massive collateral damage.
06
Ransomware continues to grow as a threat
06
Increasingly sophisticated attacks are taking place at mammoth scale and pace.
07
Many organizations can now detect – but not respond
07
Incident Response teams are often brought in too late to respond – instead they are left to pick up the pieces and perform recovery, not response.
Countercept
Architecture
Cyber Threat
Organized criminal groups, guns for hire or nation state actors now automate scanning for vulnerable infrastructure.
Your infrastructure
F-Secure MDR can monitor Windows, MacOS and Linux endpoints, detect in the cloud and investigate logs.
F-Secure xDR platform
F-Secure’s xDR platform provides excellent visibility of endpoints, users, logs, network infrastructure and cloud platforms.
Countercept D&R team
F-Secure’s Detection & Response Team (DRT) investigates and responds security alerts within minutes - before they become costly incidents.
Customer and True positive finding
Our DRT and Incident Response teams use the same technology platform and work closely together – meaning handoffs are seamless and well-practiced.
Peacetime Value
When not hunting threats or responding to incidents in your estate, our team delivers regular insight and suggestions on how to harden your defenses.
Our unmatched combination of F‑Secure xDR, heavyweight research and combined Detection and Response and Incident Response teams works together to protect you from sophisticated threats.
Countercept
advantages
Consistently effective in MITRE evaluations
Strong threat visibility across all three evaluations shows F‑Secure consistently identifies threats – and has the capability to respond conclusively.
NPS growth of 124% since launch
Incidents demand clear communication and prompt action, but good preparation is also vital. Our customers' experience reflects our ability to do this.
Consistently recognized for outstanding service
Net Promoter Score (NPS): 58.3
Customer Effort Score (CES): 100%
Customer satisfaction (CSAT): 4.5/5–5/5
30 years of true partnership
Working to solve technology problems since 1988 – a year before the birth of the World Wide Web. Launched first heuristic virus scanner in 1991.
Proprietary XDR platform
In-house expertise and in-house development of systems, from Detection all the way through to Incident Response.
Gartner Peer Insights, April 9th, 2021
F-Secure received a rating of 5 stars from the reviewer.
A case for Human over AI-provided security services
“I have a very close and interactive relationship which helps ensure that coverage, investigations and future roadmap developments are kept current and secured. The insights provided and their willingness to engage to help better analyse the data has proved exceptionally helpful to understanding our risks and remediations."
- Security and Risk Management, Services Industry
The GARTNER PEER INSIGHTS Logo is a trademark and service mark of Gartner, Inc. and/or its affiliates and is used herein with permission. All rights reserved. Gartner Peer Insights reviews constitute the subjective opinions of individual end users based on their own experiences and do not represent the views of Gartner or its affiliates.
Advantages
100% success rate
| FEATURE | COMMON D&R SOLUTIONS | F-SECURE COUNTERCEPT |
|---|---|---|
| Time to value | Months | Days |
| Logs consumed per month | Billions | Millions |
| Alerts per month | 100,000s | 1,000s of relevant alerts |
Alerts investigated by expert |
0-10% |
100% |
Investigation time |
<1 minute |
As long as necessary |
Solution efficacy (% of actions that produce |
<50% |
>95% |
Responder profile |
Analyst |
Threat hunter |
Responder experience |
2 years - defensive |
5 years - offensive |
Responder churn |
10-50% |
5% |
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