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Couldn't find a particular virus ?

Couldn't find a particular virus ? If you were unable to find the virus you were looking for from the index lists, try searching for the virus name with the search engine. If you still can't find the virus, there are two possibilities:

1.Wrong name

The virus name you're looking for is not an 'official' CARO name. There are more than 100 different antivirus products available worldwide, so it is more than likely that different antiviruses use different names for viruses.

To combat this, CARO (Computer Antivirus Researcher's Organization) set up a naming committee to try to standardize virus names. This does not solve the problem completely, as there still is confusion with the names of brand new viruses, and several products still use their own naming systems.

To solve this problem, re-check the virus with a product that follows the CARO naming standard. F-Secure Anti-Virus is relatively accurate with virus names.

You might also want to have a look at the Project VGrep home page on Virus Bulletin web site. This system provides cross-reference names for viruses.

If you find out about an alias name for a virus, and the alias is not listed in our description of the virus, please let us know and we will add it.

If you contact our support services, please be sure to mention which product (and which version) detected the virus, and give the exact name that was reported. Our support address is Anti-Virus-Support@F-Secure.com.

2.Description missing

Obviously there can't be detailed descriptions of all known viruses: there are just too many of them. For this reason we concentrate on writing descriptions for the viruses we know are really out there.

Occasionally, you may run into a virus which has no description on our site. In these cases, feel free to e-mail us, as we might be able to write a description for you immediately.