Additional Details
False positives sometimes occur in every antivirus product because of the complexity of present-day malware and file compression/ protection utilities that are used on both malware and legitimate software.
If you encounter a false positive, please submit a sample of it via our Sample Analysis System (SAS) for testing and verification, specifying that you are submitting a false positive. Any additional information such as the origin of the file, scanning report file, and false positive detection name will help to resolve the issue more quickly.
Latest False Positive Notices
- Exploit.msword.gen.6
This signature unintentionally triggered on autosaved Word documents. This detection was removed in the 2012-02-02_08 database update.
- Trojan.menti.b
This signature unintentionally triggered on the uninstall.exe file for an InstallCore program. This detection was revoked in the 2012-01-15_04 database update.
- Trojan.generic.kdv.511223
This generic signature unintentionally triggered on a legitimate executable file from IrfanView software. An exclusion for the affected file was included in the 2012-01-09_01 database update released at 0100 UTC.
- Gen:variant.graftor.10705
This generic signature unintentionally triggered on an invoice processing program. Preliminary exclusions for the affected files were included in the 2011-12-21_04 update released at 1004 UTC; a full fix for the detection was released at 1129 UTC in the 2011-12-21_05 database update.
- Gen:variant.graftor.7220
This generic signature unintentionally triggered on a legitimate temporary file. A fix for this detection was released in the 2011-12-14_02 database update.
Exclusion Instructions
If you are certain that the file detected is a legitimate application file, you can exclude it from scanning:

Instructions for the following products are available on our KnowledgeBase pages:
If additional instructions are required, please consult the Product Manual for your version of F-Secure.