F-Secure Online Backup Service for Consumers


Business Case

Most consumers never backup their data because the risk of losing it is not perceived to be a risk – until it happens. For those users who understand the risks the backup processes are cumbersome; copying files to CDs, DVDs or even floppies, purchasing an easy to lose USB thumb drive or a bulky external hard drive to the already crowded office desk. With any of these options the process requires the user to take action. These challenges mean that reliable backups are rarely made. To make matters worse, restoring the backups is practically never tested, so if disaster strikes the crucial backup may actually turn out to be unusable.

Solution

F-Secure Online Backup Service for Consumers is a turnkey solution for the ISP. F-Secure implements and hosts the backend storage system, as well as providing a provisioning system. This enables fast implementation of the service, reduces the time to market gap, as well as minimizing the capital investment needed for hardware, project management and service maintenance.

The Internet Service Provider can offer the service under its own brand and look and feel. It enables the consumer to purchase an unlimited and fully automated backup solution. With the patent pending SmartBackup™ technology the backup process is optimized, yet still preserving your valuable network bandwidth. With the included easy-to- use web portal, users can enjoy effortless access to their memories and digital content with their loved ones with any device, anywhere. The content is always protected, while in transit and when stored on the servers.

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Data sheet
White paper


Key Benefits for ISP

 

  • Add an easy to sell solution to your offering
    Increase ARPU with a new service with monthly billing
  • Increased customer satisfaction reduces churn
    Attaching the user’s data to the ISP makes switching the service provider cumbersome
  • The service is fully hosted for the ISP
    No investment in expensive storage solutions required
  • Plug and play CRM integration
    Can be easily integrated to ISP’s existing CRM as it has the same backend infra as, for example, in the F-Secure Protection Service for Consumers
  • Secured transit and storage
    The files are encrypted using 3DES encryption algorithm
    The communication with the storage is secured using SSL
  • Unlimited capacity for all the content the consumers have on their PC (pictures, office documents, music, etc.)
    Customers don’t need to know how much space they need, which makes it easier to sell the service
  • Compression for fast transfers
    All the files are compressed before they are backed up, reducing bandwidth usage


Key benefits for Consumer

 

  • Automatically keeps your data safe, protecting you from accidental deletion or hardware failure
    Restore lost data with the intuitive and easy to use client software
  • Automatic “always on” online service
    Works transparently in the background
  • Access your files anywhere with any device
    You can view your data wherever you have access to the Internet
  • Easy to buy from your trusted broadband provider
  • Unlimited capacity for all your digital content (pictures, office documents, music, etc.)
    You don’t need to know how much space your valuable content needs because we have enough storage capacity for all of it!
  • Optimized backup processing
    Your most important files are automatically prioritized in the backup queue
  • Compression for fast transfers
  • Secured transit and storage



Who should be interested?


Internet Service Providers offering broadband access (ADSL, cable etc.)


Contact Details

If your are interested in outsourcing on-line security services, we can provide an easily deployable solution to meet your company's current and future requirements. Please contact us at sp-sales@f-secure.com and let's evaluate which security solution best meets your customers' requirements.

Last modified:  May 19, 2008