Install F‑Secure protection

Thank you for choosing F‑Secure! Install protection and manage your subscription handily through a My F‑Secure account. Let’s get started.

Already have an account? Sign in.

  • Start by creating a My F‑Secure account

    Create an account by filling the form, then click Accept and create account.

  • Enter your subscription code

    You can find your subscription code in the product box, confirmation email or printed on the receipt.

  • Install your protection

    Follow the on-screen instructions to protect your first device.

  • Remember to install on all of your devices

    Select Add device in My F‑Secure and choose the device you wish to protect. Feel free to share any unused licenses with your family and friends.

Don’t have a My F‑Secure account yet? Create account.

  • Log in to your My F‑Secure account

    Fill your credentials in the form on this page and click Log in.

  • Enter your subscription code

    You can find your subscription code in the product box, confirmation email or printed on the receipt.

  • You have now activated your subscription

    Devices previously added to this account don’t need to be reinstalled.

Do you need support?

Our user guides include all the info you need to get started. Contact our support for additional help.

Get support

Go to our support pages to read FAQ’s, get answers, and contact F‑Secure support.

Read product user guides

Get help and instructions by reading our product user guides.

Frequently asked questions

You should create a My F‑Secure account to serve as a service to manage all the devices covered by your subscription. With the service, you’ll find all the information related to your subscription.

This service displays your subscription’s expiration date and the number of available free licenses.

To access your subscription-related information, simply click on Subscription in the top bar. If you want to manage your account settings, notifications, or edit your F‑Secure email address, click on <your name> and go to Account settings in the top bar.

We prioritize your privacy and only collect the necessary personal data for service provision and communication. Your My F‑Secure account information is kept confidential and not shared with third parties. Moreover, F‑Secure doesn’t have access to your payment details.

My F‑Secure also allows you to share your licenses with family and friends by inviting them to join your My F‑Secure group.

When you start using the F‑Secure app for the first time, it’s essential to create your own F‑Secure account.

    To complete your account creation, check your email inbox and click on the link in the Activate your F‑Secure account now email. You will also receive a Get started with F‑Secure email with instructions for installing the F‑Secure app.

        The person will receive an invitation email and has an account to allow them to protect their device by using your licenses. Users within your group will not see the devices or any other information related to other users or profiles.

        Tips: If the person you invite has already been added to your group or belongs to another My F‑Secure group, you will receive a message in the invitation dialog. This shows that the email address in the invite has already activated for an F‑Secure account.

        To solve this, you can either send an invite to another email address, if available, or you can ask the user to delete their existing F‑Secure account.

          This error indicates that you already have an existing My F‑Secure account created with your email address. Please refer to this link for more information.

          Management of your My F‑Secure account can be done directly from the service itself. To change your email address for My F‑Secure, refer to this link.

          If you forgot your pass­word, you may reset your pass­word from My F‑Secure service. To do so, you may refer to this link.

          If you are not able to login into My F‑Secure account, the best step to do is to reset the pass­word. You may refer to this link for your reference.

          It could be that you have generated multiple times of confirmation email, hence, only the latest email will work. For more guidance, you may refer to this link.

          Management of the license can be done directly from My F‑Secure service. For more details information, you may refer to this link.

          It’s possible that the issue is related to a lost or damaged phone. If that’s the case, you can use your recovery code as a backup to access your account. For more details and guidance, please take a look at this helpful link.