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Support Knowledgebase

Before contacting us, search our Support Knowledgebase. It contains up-to-date information about our products and services as well as issues, if any, related to them.


  1. Contact your Partner or Reseller

    1. Partner/Reseller

      If you have bought your license from an F-Secure partner or reseller, contact the customer support of your partner or reseller for assistance.

  2. Contact your Computer Reseller (OEM)

    1. OEM

      If the F-Secure product was preinstalled on the computer when you bought it, contact the customer support of the company where you bought your computer.

  1. Call Us

    1. Call us

      If you purchased your product directly from F-Secure, contact our Support.

      Phone numbers and service hours

  2. Send a Support Request

    1. Submit a Support Request

      Send us your support request by filling in the Support Request form.

      To speed up your support request, you can create and attach a file (called FSDIAG) to your support request. The file provides us with vital information about your system.