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Remove threats

 

Removal Tools

Use these free utility programs to scan and remove malicious programs; evaluate your computer's security profile; access an infected, non-starting computer and manually download antivirus program updates.

 

Flashback Removal

In response to the Mac OS X Flashback malware incident, we have created a free tool that automates the detection and removal of the trojan.

For more information on the malware, see related Labs Weblog posts:

Flashback Removal Tool
Mac Flashback Infections
Mac Flashback Exploiting Unpatched Java Vulnerability

 

  Download

 

Instructions

  • Download the tool to the Mac machine you want to scan.
  • Double-click the zip package to unzip it in the current folder.
  • Double-click the FlashBack Removal app to run the tool.
  • Follow the instructions to check your system and clean any infections.

 

The tool creates a log file (RemoveFlashback.log) on current user's Desktop. If any infections are found, they are quarantined into an encrypted ZIP file (flashback_quarantine.zip) to the current user's Home folder. The ZIP is encrypted with the password "infected".

 

 

Online Scanner

 Scan and clean your PC

 

Get Support online

For documentation and product support, visit our Support site.

 

Legacy Tools

For certain cases, a legacy removal tool may be necessary. Legacy tools are stored on our FTP server.

Note: these tools are no longer supported or maintained; they are provided 'as is'.