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You are here: How To Remove threats Removal Tools

Remove threats

 

Removal Tools

Use these free utility programs to scan and remove malicious programs; evaluate your computer's security profile; access an infected, non-starting computer and manually download antivirus program updates.

 

Flashback Removal

In response to the Mac OS X Flashback malware incident, we have created a free tool that automates the detection and removal of the trojan.

For more information on the malware, see related Labs Weblog posts:

• Flashback Removal Tool
• Mac Flashback Infections
• Mac Flashback Exploiting Unpatched Java Vulnerability

 

  Download

 

Instructions

  • Download the tool to the Mac machine you want to scan.
  • Double-click the zip package to unzip it in the current folder.
  • Double-click the FlashBack Removal app to run the tool.
  • Follow the instructions to check your system and clean any infections.

 

The tool creates a log file (RemoveFlashback.log) on current user's Desktop. If any infections are found, they are quarantined into an encrypted ZIP file (flashback_quarantine.zip) to the current user's Home folder. The ZIP is encrypted with the password "infected".

 

 

Legacy Tools

For certain cases, a legacy removal tool may be necessary. Legacy tools are stored on our FTP server.

Note: these tools are no longer supported or maintained; they are provided 'as is'.

 

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Get Support online

For documentation and product support, visit our Support site.

 

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