Support article

Summary

This article describes how you can ensure that your computer checks for the latest updates automatically and that you actually have the latest updates downloaded.

About automatic updates

Automatic updates are turned on as soon as you install the F-Secure software. Whenever your computer is connected to the Internet, the F-Secure product checks automatically for the newest updates and downloads them once every two hours.

The entire update package is quite large, and the download time depends on the speed of your Internet connection. If your computer has not been turned on in the last seven days, the entire update package will be downloaded and installed, and this takes longer than the normal daily updates.

Note: To make the download as fast as possible, we recommend that you connect your computer to the Internet at least once a week if possible.

Checking for the latest updates

To confirm that the automatic updates are on:

1. On the main page, click Settings .
2. Select Other settings > Automatic Updates .
3. Make sure that the Turn on automatic updating checkbox is selected as shown in the following Settings dialog:

The date and version of the database update package with the highest version number is displayed on the right of the Automatic Updates page. Note that the update package with the highest version number is not necessarily the latest update that has been downloaded. If you want to see the latest updates installed for each of the scanning engines available in the product, click Downloads and check the corresponding engine name and the version of its latest update on the right-hand side:

Note: If you are using a modem, or have an ISDN connection to the Internet, the connection must be active to check for the updates.

Checking for updates manually

When automatic updating is turned on, the product receives the latest updates automatically as soon as you are connected to the Internet. However, if you want to be sure and check that you have the latest updates:

1. Double-click the product icon in the bottom-right corner of your screen.
2. On the main page, click Check for updates .

The product checks for new updates and installs them immediately.

Old updates

If your F-Secure product indicates that the virus definition updates are old, see article 1736 - Product indicating that the updates are old .